‹ ARCHIVE NB-C016 · .case · 2026·06

Online Services Platform for a Municipal Service

NB-C016 .case

Web platform for digitising the front desk of a municipal service, split into two faces: an online services portal for citizens and members, and a management backoffice for the service's staff.

The public portal provides a user area with registration, authentication, email verification and password recovery, letting people submit requests, fill in forms and check the status of cases without visiting in person. The backoffice handles the submitted data, with distinct access profiles for staff.

The architecture is a Laravel (PHP) application with Blade views, Sanctum-based authentication and an HTML/CSS presentation layer built on the Argon admin theme. The public front end and the backoffice share a single code base, separating concerns through routes, controllers and authorisation middleware.

  Citizen/Member         Staff
        |                  |
        v                  v
  +-------------+    +-------------+
  | Services    |    | Management  |
  | Portal      |    | Backoffice  |
  +------+------+    +------+------+
         |                 |
         +--------+--------+
                  v
        +-------------------+
        |  Laravel (PHP)    |
        |  Sanctum / Blade  |
        +---------+---------+
                  v
          +---------------+
          |   Database    |
          +---------------+

The work covered data modelling, submission and validation flows, access control and integrating the Argon theme into the administrative interface.

BRI assistant

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